Taking Every Case Personally
Why has Arnold & Itkin had so much success over the years? For us, the answer is simple: we take every single case personally. Listen as Kurt Arnold and Jason Itkin explain exactly what that means for them.
Why has Arnold & Itkin had so much success over the years? For us, the answer is simple: we take every single case personally. Listen as Kurt Arnold and Jason Itkin explain exactly what that means for them.
People ask me all the time. They say, you've been more successful than any other firm in the country, you have had more than $20 billion in recoveries on behalf of your clients the last 15 years, how do you do it?
And the answer is pretty simple.
Jason and I take every client's case very personal.
We treat the client today the same way we treat the first client we ever had.
Our clients become more like a family member. It's something that we are passionate about, making sure that if we're going to be your lawyer that you know us, we know you, we have that relationship because once I have that personal connection to my client then I know that it's more than just about winning a case, it's more than beating the other side. I know that it's personal to my clients and so then it becomes personal to me.
When someone disrespects my client, I take that personally because when they are going after my clients, I take like it they're going after me.
Both Kurt and I, we have family members from before we were lawyers who have had bad results in lawsuits. One of my regrets in life is that I wasn't able to be a lawyer to represent those people who ended up getting the short end of the stick in the lawsuit.
When someone hires me, we become partners, and it's my job to ensure that they're taken care of. So, when somebody's in the way of my job, I'm not going to let that happen.
My clients' cases are personal to me. I think about them when I wake up in the middle of the night. It's the last thing I think about when I go to bed. It's the first thing I think about the morning. “What can I do to help my client? What can I do to help my families?”
You need somebody that's going to take your cause, your life personally. You need somebody that's going to be in your corner every day of the week working on your behalf and that wants to protect you.
We will never let our clients down. No matter what it takes. We will be there for you every step of the way—through every obstacle, through the highs and the lows, to make sure at the end of the day, our clients get the best future.